Holiday Return Policy

Holiday Return Policy

Effective November 01, 2024, to January 15, 2025

With a gift receipt; items will only be accepted for exchange or store credit until 11:59 pm on January 15, 2025. To be eligible for exchange/store credit, the item must be unwashed & unworn, with tags attached, and the gift receipt must be present.

All final sale items, swimsuits, undergarments, jewelry, and handbags are final sale.

 

Directly From Our Return Policy

Holiday Returns & Exchanges:

During the holiday season we extend our return timeline to accommodate gift purchases. Any purchase made in-store between 12:00am on Nov 1st and 11:59pm on Dec 31st can be returned at any time up until 11:59pm on January 15th as long as you are utilizing a gift receipt. 

Credit will be issued in the form of a gift card for the price item(s) were purchased at minus return label cost and restocking fee.

Items that are final sale, smell of cigarette smoke, laundry detergent, or have visible wear from use will not be accepted.

All returns are subject to a denial or restocking fee of up to 25% of the original cost if they do not meet our return policy.

All sale items, earrings, single-use items, leggings, and pieces considered an undergarment are final sale items. No exceptions. To request a return label, please email or call Love Marlow.