Steps for Online Exchanges & Store Credit Returns
How to Start a Return for Store Credit
- Contact Love Marlow – Email or call us to request a return.
- Provide Details – Share your order number and let us know why the item didn’t work out.
- Receive a Return Label – If approved, we’ll email you a prepaid return label.
- Prepare the Item – Ensure the item is unworn, unwashed, and has tags attached.
- Ship the Item – Use the provided label to return the item via USPS.
📌 Once received, store credit (via gift card) will be issued within 48-72 hours, excluding shipping costs. (Love Marlow reserves the right to deny the exchange or store credit if it doesn't meet the stated requirements.)
Online Exchanges
🔹 Due to limited quantities, we do not offer direct exchanges.
🔹 Use your store credit to repurchase the size or style you want (if available).
🔹 Standard shipping rates apply to all new orders.
💡 Tip: Check your email for your store credit code and shop right away for the best selection!