Steps for Online Exchanges & Store Credit Returns

How to Start a Return for Store Credit

  1. Contact Love Marlow – Email or call us to request a return.
  2. Provide Details – Share your order number and let us know why the item didn’t work out.
  3. Receive a Return Label – If approved, we’ll email you a prepaid return label.
  4. Prepare the Item – Ensure the item is unworn, unwashed, and has tags attached.
  5. Ship the Item – Use the provided label to return the item via USPS.

📌 Once received, store credit (via gift card) will be issued within 48-72 hours, excluding shipping costs. (Love Marlow reserves the right to deny the exchange or store credit if it doesn't meet the stated requirements.)

Online Exchanges

🔹 Due to limited quantities, we do not offer direct exchanges.
🔹 Use your store credit to repurchase the size or style you want (if available).
🔹 Standard shipping rates apply to all new orders.

💡 Tip: Check your email for your store credit code and shop right away for the best selection!