FLOPPY FELT HAT IN GREY

Shipping & Pick-Up Information

💗 Free In-Store Pick-Up

Local to Sioux Falls? We’ve got you covered with free in-store pick-up!

Orders are typically ready within a few hours during business hours. If you place your order after hours or on a holiday, it will be ready the next business day.

You’ll receive an email as soon as your order is ready to grab—quick, easy, and hassle-free.

🚚 USPS Ground Advantage

• Estimated transit time: 1–7 business days (excluding holidays)
  
• Orders typically ship within 1–2 business days
  
• This is our primary shipping method for items that can’t be shipped by air (HAZMAT restrictions apply)
  

⚡ USPS Priority Mail

• Estimated transit time: 1–5 business days (excluding holidays)
  
• Orders typically ship within 1–2 business days
  
• Shipping rates are calculated at checkout
  

✨ USPS Priority Mail Express

• Estimated transit time: 1–2 business days (excluding holidays)
  
• Orders typically ship within 1–2 business days
  
• Shipping rates are calculated at checkout
  

📦 Please Note

• Love Marlow ships within the continental United States only
  
• During free shipping promotions, USPS Ground Advantage will be used
  
• If another shipping method is selected, it will be adjusted or an additional invoice may be sent for the difference (based on customer preference)

Need to make a return or exchange? We’ve got you covered!

• Exchanges & Store Credit: Items may be exchanged or returned for store credit within 14 days of purchase.
  
• Requirements: Items must be unwashed & unworn, with tags attached, and you must have your original receipt.
  
• Final Sale Items: The following cannot be returned or exchanged: Sale items, Swimsuits, Undergarments, Tights, Leggings, Jewelry, Handbags, and Seasonal Items.
  
• Non-Compliant Returns: Returns that don’t meet our policy may be denied or subject to a fee up to 25% of the original purchase price.
  

To start your return, [click here].

To view entire return policy, [click here].